Shipping Policy
1. Overview
This Shipping Policy applies to all purchases made through www.prazartphotography.com (“PRAZART Photography Online Services”). It outlines our delivery options, preparation times, and terms for both Australian and international orders.
All artworks are printed, prepared, and dispatched from the UPINFRAMES HENLY BEACH SOUTH AUSTRALIA , Australia. By placing an order, you agree to the terms of this policy.
2. Processing and Preparation
Each artwork is made to order. Preparation times vary depending on the product type:
- Rolled Prints / Canvas: 4–6 business days
- Framed or Stretched Prints: 2–3 weeks
An email notification with tracking details will be provided once your order has been dispatched.
3. Australian Delivery
We offer delivery Australia-wide on most online purchases. All items are professionally packaged and fully insured for peace of mind.
Delivery excludes rural and remote areas and products exceeding two metres in size. For large orders or deliveries outside standard service areas, please contact PRAZART before purchasing.
Complimentary delivery is provided for eligible Australian orders. Estimated transit time is 3–7 business days after dispatch.
4. International Delivery
A flat international delivery fee applies at checkout, inclusive of all customs, import duties, and tariff charges managed by PRAZART.
Preparation time is 4–6 business days from purchase to shipping, with delivery times generally between 10–21 business days depending on destination.
Customers are encouraged to confirm any local customs regulations prior to purchase.
5. Packaging and Insurance
All artworks are packaged using archival-grade protective materials to ensure safe transit. Every shipment is insured for its full value until received and signed for by the customer.
6. Tracking and Delivery Confirmation
Tracking details are provided once your order has been dispatched. PRAZART monitors all shipments to ensure successful delivery.
7. Damaged or Lost Parcels
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us within 7 days of receipt or the expected delivery date. We will assist in resolving the issue promptly through the insured carrier.
8. Contact
For all delivery enquiries, please contact:
NIKART Studio & Gallery
Williamstown, Victoria, Australia
Email: info@nikartphotography.com
Website: www.nikartphotography.com